Privacy Policy

1. Information Collection

To facilitate a seamless shopping experience, Bongshal.com (via our website or mobile application) collects essential personal data when a customer places an order. This information is voluntarily provided during the purchasing process and includes, but is not limited to:

• Full Name and Title

• Contact Number

• Delivery and Postal Address

• Email Address

• Gender and Date of Birth

Additionally, when you browse our platform, our system automatically captures your computer’s Internet Protocol (IP) address, which provides us with technical insights regarding your browser type and operating system to improve user experience.

2. Purpose of Data Processing

We collect, store, and process your data to fulfill your purchase orders and to address any potential future claims or service inquiries. With your explicit consent, we may also utilize your contact information to send updates regarding:

• Exclusive offers and promotional campaigns.

• New product launches and category updates.

• Important service notifications.

3. Third-Party Disclosure

Bongshal.com may share customer information with affiliated companies, agents, and subcontractors solely to enhance our service delivery. This includes:

• Logistics Partners: To ensure the accurate delivery of your products.

• Payment Processors: To facilitate secure financial transactions.

• Marketing & Analytics: To assist with data analysis and customer service support.

Note on Financial Services: Third-party providers, such as payment gateways, operate under their own independent privacy policies. We recommend reviewing their terms to understand how your transaction-related data is managed.

4. Data Security

The security of your personal information is our priority. We implement industry-standard precautions and best practices to protect your data from unauthorized access, loss, misuse, or alteration.

• Encryption: Sensitive data, such as credit card information, is encrypted using Secure Socket Layer (SSL) technology.

• Compliance: We adhere to all PCI-DSS requirements and generally accepted industry standards to ensure the integrity of electronic storage.

• Legal Compliance: We reserve the right to disclose personal information if required by government authorities under the law of Bangladesh or in the event of a violation of our Terms of Service.

5. Data Deletion Rights

We respect your right to privacy and data control. If you wish to permanently delete your account and associated data from our servers, please follow these steps:

1. Log into your account.

2. Navigate to the support section and create a Support Ticket requesting "Account Data Deletion."

3. Our Support Team will process the request and ensure your data is removed within two (2) business working days.

For more information: To understand the full scope of our service rules, please visit our [Terms and Conditions] page.